Our Services

What We Do

Simple systems that actually work. From websites to automations, we fuel your digital growth with proven solutions.

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Core Services

⚙️

CRM & Workflows

Automation that follows up, tracks leads, and runs your business for you.

  • Automated Follow-Ups
  • Pipeline Management
  • Email & SMS Sequences
  • Task & Reminder Automation
  • Team Activity Tracking
  • Never forget a lead
  • Save time on admin
  • Increase team efficiency
  • Reduce human error
  • Better client experience
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🤖

AI Agents

AI agents that respond, qualify, and book leads automatically.

  • Missed Call AI Agent
  • SMS & Webchat AI Agent
  • Lead Qualification AI Agent
  • Appointment Booking AI Agent
  • Review Request AI Agent
  • FAQ & Support AI Agent
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5-Star Review Funnel

Automatically collect more 5-star reviews without chasing customers.

  • Smart Review Requests
  • Automatic Reminders
  • Bad Review Protection
  • Multi-Platform Posting
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📱

Missed Call Text Back

Instantly text back every missed call, 24/7.

  • Instant SMS Response
  • No Lost Leads
  • Custom Message Logic
  • Analytics & Reporting
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🔍

Local SEO

Rank higher locally and attract better-quality leads.

  • Google Business Optimisation
  • Local Ranking Improvements
  • Organic Lead Growth
  • Monthly Reporting
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📥

All-in-1 Inbox

Manage all your communications in one place.

  • Email Integration (Gmail, Outlook)
  • SMS & Webchat Inbox
  • Facebook Messenger Integration
  • WhatsApp & Instagram DM Inbox
  • Lead & Support Tracking
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📱

All-in-1 Socials

Schedule and post to multiple social platforms in one dashboard.

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter/X
  • Google Business Posts
  • Performance Analytics
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Workflow Comparison

Manual vs Automated Workflows

See how automation transforms your business process

⚠️ Manual Workflow

Time-consuming & error-prone

📞
Customer Inquiry
Initial contact received
⚠️ Data Entry Error
📋
Record Details
Manually enter information
⏳ Delayed 2hrs
📧
Send Quote
Create and email proposal
⚠️ Typo
📝
Rework Quote
⏱️ Wait
⏸️
Wait for Approval
📞 Call
☎️
Chase Manager
❌ Forgot Follow-up
📝
Manual Follow-Up
Remember to check back
😞 Lost Sale
💔
Opportunity Lost
Customer went with competitor

✨ Automated Workflow

Fast, reliable & scalable

📞
Customer Inquiry
Initial contact received
🤖
Auto Capture Info
Instantly logged to CRM
🏷️
Auto Tag Lead
📧
Send Quote
👥
Notify Sales
Automated Follow-Up
Scheduled touchpoints
📊
Track Engagement
Monitor opens & clicks
🎉
Sale Completed
3x faster conversion rate

We work with you to build solutions

Get Started With a Free Audit Today

We start by taking a complete, outside-in look at how your business shows up and operates online. The goal is simple: identify what’s holding you back, what’s being missed, and where quick wins and long-term growth opportunities exist.

The Audit Report Includes:

  • Online Presence & Visibility

    How easily customers can find you across search, maps, and key online platforms.

  • Website Performance & Conversion Gaps

    Where visitors are getting confused, dropping off, or failing to take action.

  • Lead Capture & Follow-Up Systems

    How enquiries are handled, how quickly you respond, and where leads may be slipping through the cracks.

  • Marketing & Communication Channels

    What’s working, what’s outdated, and where automation could save time and increase results.

  • Customer Journey & Experience

    What it’s like for a customer from first contact through to booking or purchase.

  • Reputation & Reviews

    How your reviews impact trust, conversions, and local credibility — and how to get more of them consistently.

  • Lead Capture & Follow-Up Systems

    How enquiries are handled, how quickly you respond, and where leads may be slipping through the cracks.

From websites to automations, AutoMates fuels your digital growth.

Contact Info

+61 409 468 511

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